In our interview series "Inspection around the world" we take a look behind the scenes of inspection at Syntegon. Behind each machine stands a team of experts – Ryan Booton, Technical Services Manager is one of them. He is a self-proclaimed problem-solver and has been supporting Syntegon’s customers for the last 16 years. In this interview, he talks about the importance of a personal rapport, and how Covid turned his work schedule upside down.