Skip to content
    back
    Businesswoman working with colleague in modern factory.
    Services

    We've got our customers covered

    Syntegon solutions support the entire lifecycle – from initial planning to completion, and every step in between.

    Find service solution Contact us

    Today’s production environment is more demanding than ever. Safety rules tighten, ramp-ups accelerate, batch sizes shrink, and OEE targets rise – all while assets age and skilled labor becomes harder to find.

    We understand what keeps our customers up at night. At Syntegon, we partner with pharma, biotech, and food manufacturers to support every stage of their line’s lifecycle – from the first concept to full operation and beyond. Together, we “COCREATE.” and “COSUCCEED.” to keep production performing at its best.

    • Support for planning new lines and projects
    • Lifecycle optimization to keep operations reliable and compliant
    • Upgrades and extensions to future-proof assets
    Service NPS
    Service employees
    %
    On-time delivery of parts
    %
    Stock availability of parts

    Prepared for everything – at peace with anything to come.

    From installation to optimization, we support our customers with structured agreements, targeted training and specialized expertise. For safer, smarter, and more resilient production.

    Service Agreements (1)
    Service Agreements

    We ensure long-term performance with flexible service agreements that align with our customers’ KPIs. Our modular packages include maintenance, parts, and support – planned and priced for full transparency. 

    Learn more
    Training
    Training

    We build internal expertise with training tailored to our customer’s individual equipment and operators. From hands-on sessions to digital formats – we help increase safety, efficiency, and self-sufficiency on site. 

    Learn more
    Expert Services
    Expert Services

    Syntegon offers specialist know-how across engineering, qualification, and audits. We support planning, risk mitigation and GMP compliance – from start-up to optimization.

    Learn more

    Maximize profitability – at every moment.

    Fast parts delivery, qualified technical support, and preventive maintenance help our customers reduce downtime, protect performance, and ensure day-to-day reliability.

    Maintenance
    Maintenance

    We help prevent issues before they arise. Proactive services extend equipment lifetime, cut downtime and keep production stable – tailored to our customers’ lines and specific lifecycle stage. 

    Learn more
    Technical Support
    Technical Support

    Fast, qualified help – online, on site, or remotely – troubleshooting, root cause analysis, and system-specific advice support our customers in getting their production line back on track quickly.

    Learn more
    Parts
    Parts

    Fast access to original parts worldwide for all machine generations. With availability planning, digital tools, and tailored kits, we keep systems running reliably. 

    Learn more

    Prepared for the future – whatever it may bring.

    From scalable retrofits to real-time data, our solutions help our customers to adapt to new demands, improve OEE, and make their operations future-proof.

    Modernization
    Modernizations

    Scalable upgrades for new requirements, from format changes to sustainability improvements. Modular options extend lifetime and boost performance.

    Learn more
    Syntegon employee using a digital solution on a tablet in a production facility
    Digital Solutions

    Real-time data, condition monitoring, and predictive maintenance improve decisions, avoid unplanned downtime, and increase OEE. 

    Learn more
    settle-plate-changer
    Innovation spotlight

    Flexibility for future success: Settle Plate Changer for automated monitoring in aseptic filling processes

    Our award-winning, patented Settle Plate Changer fits new or existing aseptic lines. It automates settle-plate exchange, cuts manual environmental monitoring work by 80%, secures EU GMP Annex 1 compliance, and frees up to 300 extra machine hours per year.

    value-icon-innovative-technologies
    Innovative Technologies We enable customers to lead in their markets.
    Read more
    janssen

    We realized that this was the right time to ramp up our flexible manufacturing readiness with Syntegon.

    Hae Eun Jeong | Project Engineer at Janssen

    Learn more
    nordmark

    Syntegon supported us early on with its experience and understanding of the system, paving the way for a future-proof solution.

    Steffen Lehmann | Team Leader of Engineering API Production at Nordmark

    Learn more
    aj-vacciness

    In light of the revised Annex 1, many pharmaceutical manufacturers are questioning whether they need to invest in new equipment. This case study shows how AJ Vaccines achieved full compliance by upgrading an existing Syntegon filling line with a complete RABS solution.

    Learn more

    News

    Students Get Hands-On
    Students Get Hands-On

    Discover how 15 young talents explored real-world challenges at Syntegon in Crailsheim, gaining insights into the pharma, biotech, and food industries.

    Learn more
    Rising costs, rising demand: the new recipe for bakery success
    Rising costs, rising demand: the new recipe for bakery success

    Discover how to navigate the evolving landscape of baked goods, from consumer trends to production innovations. Stay ahead in this competitive market.

    Learn more
    Targeted Training by Syntegon: Building Know-how to Boost Output
    Targeted Training by Syntegon: Building Know-how to Boost Output

    Targeted training by Syntegon prepares your staff for daily operations—boosting efficiency and maximizing the performance of your machines.

    Learn more

    Interested in our services?

    Reach out to our experts!

    Contact us
    Portrait of a smiling Syntegon employee framed by green and white rings.