Packed with value

At Syntegon, we know a thing or two about packaging and processing. We have packaged our Service offering into Service Agreements for your convenience.

Our seven agreement levels are packed with risk reduction, peace of mind and ultimately value.

Effective asset and maintenance management both increases the lifespan and improves the performance and reliability of your equipment. This means fewer breakdowns, fewer subsequent repairs and less unplanned equipment downtime. With our extensive equipment expertise, let us be your partner to develop and deploy the optimal maintenance strategy for your production needs.

We support you with standardized packages from inspection to guaranteed production performance of your machines. All levels are available at a fixed price and can be customized with additional services.

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Key benefits

Minimized production risk

With our equipment know-how and your production expertise, we develop the optimal maintenance strategy that fits your needs. Together, we will reduce production losses, maximize equipment performance, and minimize unplanned downtimes.

Plan ahead and predict your costs

We schedule your inspections and maintenance plan throughout the year. This helps to maintain the performance of your equipment – predictable and at a fixed price.

Simplifying complex processes

Service Agreements are designed to reduce administrative efforts to a minimum. With a streamlined order and invoicing process and a dedicated Contract Fulfilment Manager as your central point of contact, you can focus on your core business.

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Johanna introduces our Service Agreements

How does the scope of covered Services increase from level to level, what are your benefits, and how can you get the most out of our partnership? Let's unpack all levels, one by one, to show you what our Service Agreements offer.

Level

Packed with:

Inspection
Remote Technical Support
Contract Fulfilment Manager

WHAT WE OFFER

We will carry out regular inspection of your equipment and provide a detailed report of recommended maintenance activities including wear and spare parts needed for your next scheduled maintenance event.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Guaranteed support from highly skilled Syntegon technicians to assess condition of your equipment

WHAT WE OFFER

We will carry out regular inspection of your equipment and execute your scheduled maintenance events. The inspection report will include needed wear and spare parts.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Guaranteed support from highly skilled Syntegon technicians to assess condition of your equipment and execute scheduled maintenance
Maintenance work by experienced experts

WHAT WE OFFER

We will carry out regular inspection of your equipment and execute your scheduled maintenance events. All parts that are changed during regular intervals and that are categorized as predefined parts are included.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Guaranteed support from highly skilled Syntegon technicians to assess condition of your equipment and execute scheduled maintenance including predefined parts
Maintenance work by experienced experts
Predefined parts included in price

WHAT WE OFFER

We will take care of all your preventive maintenance needs including labor and parts.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Cost predictability for parts and labor for preventive maintenance
Maintenance work and services by experienced experts

WHAT WE OFFER

We will take care of all your preventive and corrective maintenance needs including labor and parts.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Cost predictability for parts and labor for preventive and corrective maintenance work
Maintenance work and services by experienced experts

WHAT WE OFFER

We guarantee your equipment performance.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Equipment performance guarantee
Maintenance work and services by experienced experts

WHAT WE OFFER

We guarantee your production output.

YOUR BENEFITS

Single point of contact to reduce complexity
Fast access to helpline in case of equipment breakdown
Production output guarantee
Maintenance work and services by experienced experts

Effective asset and maintenance management both increases the lifespan and improves the performance and reliability of your equipment. This means:

fewer breakdowns
fewer subsequent repairs
less unplanned equipment downtime

You will benefit from fixed conditions and minimal risks – we will support you whenever you need us..

Level

Packed with:

Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Level

Packed with:

Maintenance
Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Level

Packed with:

Predefined Parts
Maintenance
Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Level

Packed with:

Training
All Parts
Maintenance
Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Level

Packed with:

Repairs
Training
All Parts
Maintenance
Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Level

Packed with:

Expert Services
Repairs
Training
All Parts
Maintenance
Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Level

Packed with:

On-Site Manager
Expert Services
Repairs
Training
All Parts
Maintenance
Inspection
Remote Technical Support
Contract Fulfilment Manager

Add-on Services

Would you like to learn more?

Have a look at our fluidbook and get valuable insights and product information about our offerings

Professional support by your side
Find the package that fits your needs
What our customers say
Your key to secure equipment reliability from the start
And much more

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Interested in our Service Agreements?

Country/Region Locations & Subsidiaries Business

The right Service for you

Digital Solutions

Find out more about Digital Solutions here.

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Parts

Find out more about Parts here.

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Maintenance

Find out more about Maintenance here.

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Technical Support

Find out more about Technical Support here.

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Modernizations

Find out more about Modernizations here.

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Training

Find out more about our Training here.

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Expert Services

Find out more about our Expert Services here.

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years of experience

patents and patent applications

machines installed world-wide

locations

Packed with value

Key benefits

Minimized production risk

Plan ahead and predict your costs

Simplifying complex processes

Johanna introduces our Service Agreements