
Packed with value
At Syntegon, we know a thing or two about packaging and processing. We have packaged our Service offering into Service Agreements for your convenience.
Our seven agreement levels are packed with risk reduction, peace of mind and ultimately value.
Effective asset and maintenance management both increases the lifespan and improves the performance and reliability of your equipment. This means fewer breakdowns, fewer subsequent repairs and less unplanned equipment downtime. With our extensive equipment expertise, let us be your partner to develop and deploy the optimal maintenance strategy for your production needs.
We support you with standardized packages from inspection to guaranteed production performance of your machines. All levels are available at a fixed price and can be customized with additional services.
Johanna introduces our Service Agreements
How does the scope of covered Services increase from level to level, what are your benefits, and how can you get the most out of our partnership? Let's unpack all levels, one by one, to show you what our Service Agreements offer.
Packed with value
Depending on how much support you need - we will find the right service level for you! From level to level, Syntegon’s commitment increases as your risk decreases. All at a fixed price. Simply choose the package that covers your needs and we promise to fulfill it.
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We will carry out regular inspection of your equipment and provide a detailed report of recommended maintenance activities including wear and spare parts needed for your next scheduled maintenance event.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Guaranteed support from highly skilled Syntegon technicians to assess condition of your equipment
YOU MIGHT ALSO BE INTERESTED IN...
…additional guaranteed support for maintenance execution – you might consider Level 2.
…improved cost predictability – you might consider Level 3 or Level 4.
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We will carry out regular inspection of your equipment and execute your scheduled maintenance events. The inspection report will include needed wear and spare parts.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Guaranteed support from highly skilled Syntegon technicians to assess condition of your equipment and execute scheduled maintenance
- Maintenance work by experienced experts
YOU MIGHT ALSO BE INTERESTED IN...
…improved cost predictability, - you might consider Level 3 or Level 4.
- Predefined Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We will carry out regular inspection of your equipment and execute your scheduled maintenance events. All parts that are changed during regular intervals and that are categorized as predefined parts are included.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Guaranteed support from highly skilled Syntegon technicians to assess condition of your equipment and execute scheduled maintenance including predefined parts
- Maintenance work by experienced experts
- Predefined parts included in price
YOU MIGHT ALSO BE INTERESTED IN...
…improved cost predictability – you might consider Level 4.
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We will take care of all your preventive maintenance needs including labor and parts.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Cost predictability for parts and labor for preventive maintenance
- Maintenance work and services by experienced experts
YOU MIGHT ALSO BE INTERESTED IN...
…additional peace of mind for corrective maintenance events – you might consider Level 5.
- Repairs
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We will take care of all your preventive and corrective maintenance needs including labor and parts.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Cost predictability for parts and labor for preventive and corrective maintenance work
- Maintenance work and services by experienced experts
YOU MIGHT ALSO BE INTERESTED IN...
… equipment performance guarantee – you might consider Level 6.
- Expert Services
- Repairs
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We guarantee your equipment performance.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Equipment performance guarantee
- Maintenance work and services by experienced experts
YOU MIGHT ALSO BE INTERESTED IN...
… discussing new models of collaboration? Then you might consider Level 7.
- On-Site Manager
- Expert Services
- Repairs
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
WHAT WE OFFER
We guarantee your production output.
YOUR BENEFITS
- Single point of contact to reduce complexity
- Fast access to helpline in case of equipment breakdown
- Production output guarantee
- Maintenance work and services by experienced experts
Effective asset and maintenance management both increases the lifespan and improves the performance and reliability of your equipment. This means:
- fewer breakdowns
- fewer subsequent repairs
- less unplanned equipment downtime
You will benefit from fixed conditions and minimal risks – we will support you whenever you need us..
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
- Predefined Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
- Repairs
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
- Expert Services
- Repairs
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager
- On-Site Manager
- Expert Services
- Repairs
- Training
- All Parts
- Maintenance
- Inspection
- Remote Technical Support
- Contract Fulfilment Manager

Would you like to learn more?
Have a look at our fluidbook and get valuable insights and product information about our offerings
- Professional support by your side
- Find the package that fits your needs
- What our customers say
- Your key to secure equipment reliability from the start
- And much more
