Provider

Legal Note of Syntegon Technology GmbH

© Copyright
All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Syntegon websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. In addition, some Syntegon websites contain images that are subject to third-party copyrights.

Trademark information
Unless specified otherwise, all trademarks on Syntegon websites are protected by trademark law. This applies in particular to Syntegon brands, nameplates, company logos and emblems. The brands and design elements used on our pages are the intellectual property of Syntegon Technology GmbH, Germany.

Warranty information
This website was compiled with utmost care. Nonetheless, the accuracy or correctness of the information contained cannot be guaranteed. Any liability for damage resulting directly or indirectly from use of this website is precluded, unless caused intentionally or in gross negligence by Syntegon.

Licence information
The intellectual property contained in the Syntegon website such as patents, marks and copyrights, is protected. This website does not grant a licence for utilising the intellectual property of companies of Syntegon or third parties.

Online dispute resolution (ODR)
Information regarding online dispute resolution (ODR): The European Commission offers a platform for the resolution of online disputes. This platform is dedicated to facilitating the out-of-court settlement of disputes concerning contractual obligations in online sales and service agreements.

The platform can be found at http://ec.europa.eu/consumers/odr

We do not engage in out-of-court settlements before consumer arbitration bodies.

Data Protection Notice

Syntegon Technology GmbH (in the following "we" or "us") thanks you for visiting our Meta pages (also "fan page") and for your interest in our company.

Protecting your data protection in relation to the processing of personal data is important to us. We process the personal data that are collected when you visit our fan page confidentially and only in accordance with statutory regulations.

Controller and privacy policies/ data protection notice
The controllers responsible for processing your data with regard to our fan page are Meta Platforms, Inc., ATTN: Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, USA and Syntegon Technology GmbH, Stuttgarter Strasse 130, 71332 Waiblingen, GERMANY.

You can find Meta’s privacy policy for Facebook at https://www.facebook.com/privacy/policy. You can find Meta’s privacy policy for Instagram at https://privacycenter.instagram.com/policy/.The policy also contains information on how to contact Meta if you have any questions about data protection.

You can also send us an email to info@syntegon.com or call +49 7151 14-0 if you have any questions on how we protect your data.

Collecting, processing and using personal data
Data processing by Meta

Meta processes your personal data when you visit our fan page. For more information on what kinds of personal data Meta processes and on what data protection rights you have against Meta please see Meta's privacy notice referred to above. We have no influence on Meta’s data processing.

Settings options and access to statistical data
Meta allows us to adjust the following settings on our fan page and gives us access to the following data:

• We can select the target group for which our Meta fan page and our individual posts published on our fan page are intended. The settings are adjusted based on general parameters (e.g. age group, language, region, interests), which makes it possible to address specific groups with our contents. It is not possible to address or identify individual persons based on the adjustments of the settings Meta allows us to make.
• Meta grants us access to statistical analyses that provide information on the use of our fan page. The analyses to which we have access are not suited to individually analyze the browsing habits of selected persons. We merely have access to aggregated data (such as the number of visits, number of likes, number of followers, region of origin, age group, gender) that provide information on our clientele and the use of our fan page. For more information on the statistics provided by Meta please visit https://www.facebook.com/formedia/tools/page-insights .

We cannot influence Meta’s data processing in any other ways. We process these data in order to publish contents on our fan page addressing the appropriate target group and to better understand and optimize the use of our fan page.

Communication tools we use to communicate with you
You can send us messages on Meta. When you send us a message on Meta, we receive the following data from Meta:

• Incoming message
• Name
• Profile picture
• Attachments
• Voice messages

Using these data allows us to process your query and to offer you support (for example, via our fan page you can send us questions regarding our products which we will then answer). We also use these data in an aggregated and anonymized form in order to better understand how our fan page is used. In this regard, we can analyze what groups of persons (e.g. end customers, private individuals, employees) use the communication channels offered on our fan page in what countries and in what language. The processed personal data is deleted 180 days upon receipt of your message the latest.

We will forward the personal data you provide to the Syntegon legal entity responsible for the processing of your query (for example, in the event your query refers to a product that is distributed by another Syntegon legal entity). The responsible Syntegon entity may be located outside the EEA. In such cases, we will transfer your personal data to recipients that are located outside the EEA in so called third countries. In such cases, prior to the transfer we ensure that an appropriate level of data protection exists. You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose, please use contact information provided in our data protection notice referenced above.

The legal basis for the processing of your data is our legitimate interest (Article 6(1)(f) GDPR) or, if applicable, an existing contractual relationship (Article 6(1)(b) GDPR).

The messages you send us on Meta are also processed by Meta. For more information on how Meta processes data please see Meta’s privacy policy referred to above.

Further information and your rights
For more information on the processing of your data and on your rights please see in our above linked data protection notice. Here you find also information on how to contact us if you wish to receive information on and request access to your personal data or if you wish to report a data protection incident.

Date of last revision: 2023.08.17