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    We've got our customers covered

    Syntegon solutions support the entire lifecycle – from initial planning to completion, and every step in between.

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    Today’s production environment is more demanding than ever. Safety rules tighten, ramp-ups accelerate, batch sizes shrink, and OEE targets rise – all while assets age and skilled labor becomes harder to find.

    We understand what keeps our customers up at night. At Syntegon, we partner with pharma, biotech, and food manufacturers to support every stage of their line’s lifecycle – from the first concept to full operation and beyond. Together, we “COCREATE.” and “COSUCCEED.” to keep production performing at its best.

    • Support for planning new lines and projects
    • Lifecycle optimization to keep operations reliable and compliant
    • Upgrades and extensions to future-proof assets
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    Prepared for everything – at peace with anything to come.

    From installation to optimization, we support our customers with structured agreements, targeted training and specialized expertise. For safer, smarter, and more resilient production.

    Service Agreements (1)
    Service Agreements

    We ensure long-term performance with flexible service agreements that align with our customers’ KPIs. Our modular packages include maintenance, parts, and support – planned and priced for full transparency. 

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    Training
    Training

    We build internal expertise with training tailored to our customer’s individual equipment and operators. From hands-on sessions to digital formats – we help increase safety, efficiency, and self-sufficiency on site. 

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    Expert Services
    Expert Services

    Syntegon offers specialist know-how across engineering, qualification, and audits. We support planning, risk mitigation and GMP compliance – from start-up to optimization.

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    Maximize profitability – at every moment.

    Fast parts delivery, qualified technical support, and preventive maintenance help our customers reduce downtime, protect performance, and ensure day-to-day reliability.

    Maintenance
    Maintenance

    We help prevent issues before they arise. Proactive services extend equipment lifetime, cut downtime and keep production stable – tailored to our customers’ lines and specific lifecycle stage. 

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    Technical Support
    Technical Support

    Fast, qualified help – online, on site, or remotely – troubleshooting, root cause analysis, and system-specific advice support our customers in getting their production line back on track quickly.

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    Parts
    Parts

    Fast access to original parts worldwide for all machine generations. With availability planning, digital tools, and tailored kits, we keep systems running reliably. 

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    Prepared for the future – whatever it may bring.

    From scalable retrofits to real-time data, our solutions help our customers to adapt to new demands, improve OEE, and make their operations future-proof.

    Modernization
    Modernizations

    Scalable upgrades for new requirements, from format changes to sustainability improvements. Modular options extend lifetime and boost performance.

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    Syntegon employee using a digital solution on a tablet in a production facility
    Digital Solutions

    Real-time data, condition monitoring, and predictive maintenance improve decisions, avoid unplanned downtime, and increase OEE. 

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    Innovation spotlight

    Flexibility for future success: Settle Plate Changer for automated monitoring in aseptic filling processes

    Our award-winning, patented Settle Plate Changer fits new or existing aseptic lines. It automates settle-plate exchange, cuts manual environmental monitoring work by 80%, secures EU GMP Annex 1 compliance, and frees up to 300 extra machine hours per year.

    value-icon-innovative-technologies
    Innovative Technologies We enable customers to lead in their markets.
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    janssen

    We realized that this was the right time to ramp up our flexible manufacturing readiness with Syntegon.

    Hae Eun Jeong | Project Engineer at Janssen

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    nordmark

    Syntegon supported us early on with its experience and understanding of the system, paving the way for a future-proof solution.

    Steffen Lehmann | Team Leader of Engineering API Production at Nordmark

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    aj-vacciness

    In light of the revised Annex 1, many pharmaceutical manufacturers are questioning whether they need to invest in new equipment. This case study shows how AJ Vaccines achieved full compliance by upgrading an existing Syntegon filling line with a complete RABS solution.

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    News

    Successful Innovation Days in Crailsheim
    Successful Innovation Days in Crailsheim

    On October 15 and 16, we invite you to our Innovation Days in Crailsheim. Discover innovative technologies and find out how Syntegon as your strategic lifecycle partner can support you grow your...

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    Future-ready: HUG Bakery company doubles output with RPP line
    Future-ready: HUG Bakery company doubles output with RPP line

    Discover how HUG utilizes the RPP - Robotic Pick and Place line, ensuring their delicate baked tartelettes maintain perfect quality with Syntegon's support

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    How cookie manufacturers can benefit from the rising price of chocolate
    How cookie manufacturers can benefit from the rising price of chocolate

    Discover how cookie manufacturers can thrive in a luxury chocolate market by leveraging automation, variety, and flexible packaging solutions from Syntegon

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